About

Cobblestone path with ankle deep water. Wooden benches along the side for seating.

FAQ

FAQ

  • What is the price of admission?

    See our current admission prices.  Please note, there are certain weekdays (holiday and peak days) throughout the year that will be considered under the prevailing Weekend/Holiday rate. For a list of holiday and peak days, view our Holiday Schedule. Our daily admission rates are subject to change without advance notice.

    You must be 18 years of age or older to purchase a single general admission pass and all minors must be accompanied by an adult at all times at a 4:1 ratio. Minors under the age of 16 are not permitted under any circumstances.

  • Which weekday days are considered peak/holiday?

    Daily admission prices the Weekend/Holiday/Peak rate for the following weekday in 2020:

    • Wednesday, January 1
    • Monday, January 20
    • Friday, February 14
    • Monday, May 25
    • Friday, July 3
    • Friday, September 4
    • Monday, September 7
    • Monday, October 12
    • Thursday, November 26
    • Friday, November 27
    • Monday, December 21 through Thursday, December 31
    Holiday/peak days subject to change.
  • What are your hours?

    We are open from 9 AM to 9:30 PM (temporary hours due to COVID-19), daily, including all holidays. See our detailed hours of operations.

  • Are there limitations for minors?

    For the safety and comfort of all of our guests, minors (ages 16 and 17) must be with at least one adult at all times with 1 adult required for every 4 minors. Minors under the age of 16 are not allowed under any circumstances. All guests, including minors, must have a form of valid photo ID. In the absence of a photo ID for minors, a photo ID from a school along with a copy of a birth certificate or school document that mentions their name and graduating year or current grade can be used as an alternative.

  • Can I get a tour of your facility?

    We do not provide tours to the public to maintain the privacy, comfort, and safety of our guests. We ask you to explore our website for more information or give us a call or e-mail. We thank you for your understanding.

  • Do you offer group rates or party packages?

    We currently do not have any group discounts or specific packages for birthdays, bachelorette parties, or other social events.

  • Is there a limit to how long I can stay at SoJo Spa Club?

    Guests are welcome to stay for as long as they would like during open business hours once they check in. Please note, there is no reentry. Once you check out, you will not be able to reenter unless you pay the admission fee again.

  • What is your gender identity policy?

    Lockers are assigned according to your gender identity – if you identify with a gender other than the one on your valid ID, please let us know at check-in so that we may assign you the appropriate locker.

  • What do I do when I see someone being disruptive?

    While we have floor managers and a dedicated team to help maintain a respectful and relaxing environment at SoJo Spa Club, there are some areas such as inside the sauna rooms that we cannot regularly check. If there is such a situation, we urge you to immediately report it to any of our staff members who will alert the proper team members.

    Disruptive guests will be given one warning. After the warning, any additional continuation of the disruptive behavior will result in immediate ejection without refund.

Open Menu Included with Day Pass Additional fees may apply Facebook Twitter Instagram YouTube LinkedIn