The spa reception area including a front desk, hardwood floors, and waiting area in the background.

Treatments & Cancellations Policy

Spa Treatment Times

Starting August 4, Acupressure Therapy will be operational from 10 AM to 7 PM. Massage services at The SPA will be operational from 10 AM to 7 PM starting August 13. At this moment, all treatment reservations are by appointment only. No walk-ins.

Scheduling an Appointment

To schedule an appointment for your treatment(s), please book online or call (833) SOJO SPA (765-6772). Guests with confirmed spa appointments do not have to purchase admission in advance. Your appointment will guarantee you availability on the day of your service and you will be able to pay your admission cost at check-in.

All spa treatments will need to be reserved with a valid credit card in accordance with our treatment cancellation policy.  When you make your reservation, you will receive a pending charge based on the value of your service that will show until final payment is released for services. You will be asked to provide a method of payment at the completion of your service.

Arrival Time

Due to the unique nature of our facility, we recommend that you arrive at least 60 minutes prior to your treatment so that you have ample time to prepare to spa. Please be advised that late arrivals will result in a reduction of treatment time.

Consultation Time

To better serve you and to customize your service, each treatment time listed is inclusive of a 5 minute consultation period with your therapist.

Health Conditions

Kindly advise us of any health conditions, including pregnancy, allergies or injuries which could affect your choice of treatment when making your SPA reservation. We are not providing maternity services at this time. We reserve the right at any moment in time to refuse a treatment should we feel that it is in the best interest of your health and safety. Please also be aware of any COVID-19 specific policies that are in effect at this time. You must keep a face mask on while you are facing up during your treatment. Your therapist will be wearing a face mask and gloves during your service.

Maternity Services

We are unable to perform services on expecting mothers at this time. If you are pregnant or suspect you are pregnant, we will not be able to provide any of our current services.


SoJo Spa Club accepts no responsibility for loss or damage of valuables and jewelry at any time on the spa premises.

Age Policy

Minors 16 and 17 years of age are permitted to enjoy select services with a parental waiver signed and parental presence.

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