Careers

Infinity Pool with Lounge Chairs

We welcome all who share a passion for hospitality, innovation, and fellowship to join our family.

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

At SoJo, we pride ourselves on our diverse and inclusive workforce. We are committed to providing our employees with a safe working environment, which allows opportunity for personal and professional growth.

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Like our business, we are shaped by our people. We are constantly searching for enthusiastic and driven individuals to join our team!

SoJo Spa Club is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

In accordance with the Transparency in Coverage Final Rule, please visit the following link on or after July 1st for a complete review of our group health benefit program. Click Here

Open Positions

F&B Agent

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Overview

The F&B Agent is responsible for welcoming our guests to our food outlets and anticipating their needs. They are to take guests’ food & drink orders accurately, while using the POS and Pager system to take orders. The F&B Agent will work closely with management to create a pleasant dining experience for guests.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

QUALIFICATIONS

  • Previous customer service or hospitality experience required.
  • Must be able to be mobile consistently during your shift.
  • Must be able to reach, bend, lift, carry, stoop, wipe and lift or carry up to 15 pounds.
  • Strong interpersonal, verbal, and communicative skills required.
  • Expectation to learn and maintain knowledge of current POS system.
  • Ability to work well under pressure, with problem solving abilities.

Benefits

  • 401(K)

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Complimentary Uniforms

  • Employee Recognition Programs

  • Employee Referral Program

  • Health Coverage (Medical, Dental, Vision)

  • Family Benefits

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

  • Tuition Reimbursement

Apply Now

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Guest Attendant (Locker Room)

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Overview

The Locker Room Attendant is responsible for welcoming and acknowledging all guests according to company standards providing adequate guidance to their lockers and amenities. They will anticipate and address guests’ service needs with courtesy and professionalism. The Locker Room Attendant will be able to explain and answer customer questions and explain different and unique areas of the SPA. They will work to monitor the locker room while keeping it organized and presentable.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

QUALIFICATIONS

  • 1+ year(s) customer service or hospitality experience required.
  • Strong interpersonal, verbal, and communicative skills required.
  • Ability to work well under pressure, with problem solving abilities .
  • Must be able to be mobile consistently during your shift.
  • Must be able to reach, bend, lift, carry, stoop, wipe and lifting or carry up to 15 pounds.

Benefits

  • 401(K)

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Complimentary Uniforms

  • Employee Recognition Programs

  • Employee Referral Program

  • Family Benefits

  • Health Coverage (Medical, Dental, Vision)

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

  • Tuition Reimbursement

Apply Now

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Personal Information

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Front Office Agent

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Overview

The Front Office Agent is responsible for welcoming and acknowledging all guests according to company standards. They supply guests with directions and information regarding property and local areas of interest while consistently offering professional, friendly, and engaging service. The Guest Service Agent completes all hotel, Spa, and daily admission check-ins and check-outs.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

QUALIFICATIONS

  • 1+ year(s) customer service or hospitality experience required.
  • Strong interpersonal, verbal, and communicative skills required.
  • Ability to work well under pressure, with problem solving abilities.
  • Must be able to be mobile consistently during your shift.
  • Must be able to reach, bend, lift, carry, stoop, wipe and lift or carry up to 15 pounds.
  • Strong interpersonal, verbal, and communicative skills required.

Benefits

  • 401(K)

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Complimentary Uniforms

  • Employee Recognition Programs

  • Employee Referral Program

  • Family Benefits

  • Health Coverage (Medical, Dental, Vision)

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

  • Tuition Reimbursement

Apply Now

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Personal Information

Resume

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Guest Safety Agent

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Overview

The Guest Safety Agent ensures the overall safety and security of the spa/hotel guests, Colleagues, and premises, reporting any health and safety hazards in a timely and detailed manner. They work in accordance with the quality and service standards within the department. The Guest Safety Agent consistently offers professional, friendly, and engaging service to our guests.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

RESPONSIBILITIES

  • Welcome and acknowledge all guests according to company standards.
  • Consistently offer professional, friendly, and engaging service to our guests.
  • Ensure the overall safety and security of the spa/hotel guests, Colleagues, and premises, reporting any health and safety hazards in a timely and detailed manner.
  • Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.
  • Ensure that any violations to law or company policy is investigated and reported.
  • Respond to all emergency situations and provide First Aid and C.P.R. as required.
  • Cooperate with local Law Enforcement authorities, Fire Dept., or EMS to resolve issues of law violations, crisis, hazard, or safety.
  • Protect company assets.
  • Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations.
  • Conduct regular floor patrols as assigned and crowd control.
  • Work in accordance with the quality and service standards within the department.
  • Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
  • Complete other duties assigned by management.

QUALIFICATIONS

  • 1+ year(s) of related job experience (customer service, hospitality, or security) required.
  • Certification in CPR First Aid required.
  • Lifeguard Certification preferred.
  • Must possess a professional presentation.
  • Strong interpersonal, verbal, and communicative skills required.
  • Ability to work well under pressure, with problem solving abilities.
  • Must be able to be mobile consistently during your shift.
  • Must be able to reach, bend, lift, ascend and descend stairs or carry up to 15 pounds.

Benefits

  • 401(K)

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Complimentary Uniforms

  • Employee Recognition Programs

  • Employee Referral Program

  • Family Benefits

  • Health Coverage (Medical, Dental, Vision)

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

  • Tuition Reimbursement

Apply Now

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Personal Information

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Spa Receptionist – ESPA

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Overview

Overview

The Spa Receptionist’s role functions as the liaison between the guest and ESPA treatments and products. Spa Receptionists are primarily responsible for maintaining a calm and consistent flow of business through their assistance with the daily operational tasks of the ESPA department. Spa Receptionists drive the revenue of the business through effective scheduling of treatments, enthusiastic customer service, and receiving client feedback under the supervision of the ESPA management team. The maintenance of the highest standards of hygiene and  cleanliness in all aspects of the operation.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

RESPONSIBILITIES

  • Welcome and acknowledge all guests according to company standards in a courteous and professional manner.
  • Address guests’ needs and thank guests with genuine attention and appreciation.
  • Must have comprehensive knowledge of the menu of ESPA services and the SoJo facility.
  • Answer all phone calls using appropriate customer service etiquette.
  • Process all guest check-ins by confirming appointments, assigning therapists, and ensuring payment.
  • Complete daily opening/closing procedures and checklists within assigned areas daily.
  • Schedule reservations of spa treatments and monitor availability and staff to maximize use of time and profitability while ensuring that guests’ needs are of first importance.
  • Always display a professional demeanor, particularly regarding punctuality, appearance, and general manner.
  • Have full retail knowledge of products and prices charged, recognizing the necessity of sales.
  • Perform any other duties as needed by management.
  • Responsible for preparing the reception area for the next shift before leaving, leaving verbal pass on reports to management and closing receptionists.
  • Follow all SoJo safety and security policies and procedures, alerting management for proper follow-through.
  • Follow all company policies and procedures, including grooming standards.
  • Maintain confidentiality of all company, employee, and guest information.
  • Ability to maintain a positive and professional relationship and work cohesively with co-workers as part of a team.
  • Comply with quality assurance expectations and standards.

QUALIFICATIONS

  • 1+ year(s) of related job experience (customer service, hospitality, or security) required
  • Proficient in POS/reservation systems & knowledge of Spa operations
  • Strong interpersonal, verbal, and communicative skills required
  • Must be able to reach, bend, lift, ascend and descend stairs or carry up to 15 pounds.
  • Ability to anticipate customers’ needs and wishes in a professional manner.
  • Ability to prioritize, organize and make appropriate judgement calls.
  • Ability to work well under pressure, with problem solving abilities.

Benefits

  • 401(K)

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Complimentary Uniforms

  • Employee Recognition Programs

  • Employee Referral Program

  • Health Coverage (Medical, Dental, Vision)

  • Family Benefits

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

  • Tuition Reimbursement

Apply Now

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Personal Information

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Guest Relations Agent

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Overview

The Guest Relations Agent helps assist guests with Hotel and Spa reservations. They promote services, specials when appropriate, while offering information correctly and professionally. The Guest Relations Agent offers friendly, upbeat, and professional service with a smile.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

RESPONSIBILITIES

  • Welcome and acknowledge all guests over the phone according to company standards.
  • Deliver information correctly and professionally.
  • Assist guests with Hotel and SPA reservations.
  • Promote services, specials, and services when appropriate.
  • Offer friendly, upbeat, and professional service with a smile.
  • Assist in answering and sending any emails or voicemails that come into the team.Maintain confidentiality of proprietary information.
  • Keep designated areas neat, tidy, and sanitary at all times.
  • Work in accordance with the quality and service standards within the department.
  • Work cohesively within own department, as well as with other department employees to create a cooperative working environment.
  • Complete other duties assigned by management.

COMPETENCIES/SKILLS

  • Exceptional verbal and communication skills required with a clear speaking voice.
  • Has superb listening skills and positions self as an ally to the guest.
  • Can work individually and as a team.
  • Is highly organized and possesses sharp attention to detail.
  • Can work quickly and accurately in a team-oriented, fast-paced environment.
  • Leaves a lasting positive impression on guests.
  • High standards for service and knowledge.

QUALIFICATIONS

  • Prior call center or reservation line experience required.
  • 2+ year(s) customer service or hospitality experience required.
  • High School diploma/GED required.
  • Must be able to remain stationary for long periods of time.

Benefits

  • 401(K)

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Complimentary Uniforms

  • Employee Recognition Programs

  • Employee Referral Program

  • Family Benefits

  • Health Coverage (Medical, Dental, Vision)

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

  • Tuition Reimbursement

Apply Now

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Personal Information

Resume

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Guest Courtesy Agent

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Overview

Overview

The Guest Courtesy Agent anticipates and addresses guests’ service needs with courtesy and professionalism. They supply guests with directions and information regarding property and local areas of interest. They consistently offer professional, friendly, and engaging service to our guests. The Guest Courtesy Agent always communicates SoJo Spa Club’s policies and assists guests in various posts throughout the building.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

QUALIFICATIONS

  • 1+ year(s) of related job experience (customer service, hospitality, or security) required.

  • Certification in CPR and First Aid required

  •  Lifeguard certification required.

  • Strong interpersonal, verbal, and communicative skills required.

  • Ability to work well under pressure, with problem solving abilities.

  • Must be able to be mobile consistently during your shift.

  • Must be able to reach, bend, lift, ascend and descend stairs or carry up to 15 pounds.

Benefits

  • 401(K)

  • Tuition Reimbursement

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Employee Recognition Programs

  • Complimentary Uniforms

  • Employee Referral Program

  • Family Benefits

  • Health Coverage (Medical, Dental, Vision)

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

Apply Now

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Personal Information

Resume

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Spa Receptionist – Korean Body Scrubs

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Overview

Overview

The Spa Receptionist’s role functions as the liaison between the guest and Korean Body Scrub team. Spa Receptionists are primarily responsible for maintaining a calm and consistent flow of business through their assistance with the daily operational tasks of the KBS department. Spa Receptionists drive the revenue of the business through effective scheduling of treatments, enthusiastic customer service, and receiving client feedback under the supervision of the KBS management team. The maintenance of the highest standards of hygiene and  cleanliness in all aspects of the operation.

Who we are:

SoJo Spa Club is a renowned Spa and Boutique Hotel located in Edgewater, New Jersey, with a unique blend of multi-cultural experiences across several pools, saunas, therapy rooms and other facilities. SoJo Spa Club’s mission is to enhance the quality of our guests’ lifestyle by providing an unparalleled wellness experience through exceptional service.

What we believe:

While we believe that customer experience is the center of our business and we want our guests to leave fulfilled with a feeling that they were taken care of, our people are the critical component of our business. We strive not only to provide our guests a remarkable experience at SoJo Spa Club, but also to promote a company culture of positivity, compassion, and strong work ethics. Our core values are hospitality, excellence, trust, accountability, teamwork, growth and gratitude that form the foundation for employee success.

Our Team:

Our mantra Passion and Compassion 247365 and we take pride in everything we do! We all share responsibility and accountability to the service contract we make with our guests, and, through our commitment to this shared sense of purpose, we inspire each other and create memories with a deeply instilled ethic of personal service to both our guests and team members. If you think this is an exciting opportunity and want to be part of our dynamic team, please apply – we want you on board!

RESPONSIBILITIES

  • Create a welcoming environment that will produce an enjoyable SoJo Spa Club experience and tend to the needs of guests. 
  • Assist guests with booking reservations for services, as well as, making any cancellations or rescheduling.
    • Assist with making confirmation calls and email reminders to guests.
    • Communicate effectively with Management in regard to any service complaints/issues.
  • Keep designated area neat, tidy, and sanitary at all times.
  • Work positively and in a cooperative manner with guests, coworkers, and management.
  • General understanding of how to use the Point-of-Sale system to effectively manage guests’ charges, understanding the wristband and locker systems.
  • Explain and answer customer questions and explain the different and unique areas of the Spa.
  • Commit to the service standards of the Locker Room team and learn the policies and guidelines of the area. 

QUALIFICATIONS

  • Reception/customer service experience.
  • Comfortable in a high volume, fast paced environment. 
  • Able to work under pressure.
  • Able to stand and walk throughout scheduled shift.

Benefits

  • 401(K)

  • Competitive Wages and Benefits

  • Complimentary Employee Passes

  • Complimentary Uniforms

  • Employee Recognition Programs

  • Employee Referral Program

  • Family Benefits

  • Health Coverage (Medical, Dental, Vision)

  • Paid Time Off and Holiday Pay

  • Subsidised Employee Meals

  • Tuition Reimbursement

Apply Now

"*" indicates required fields

Personal Information

Resume

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