(201) 313-7200
660 River Rd
Edgewater, NJ, 07020
9:00 am – 10:30 pm
Monday - Sunday

FAQ

What is SoJo Spa Club doing to protect the guests & employees from COVID-19, coronavirus?

There is nothing more important to us than the well-being and safety of our guests & employees. In consideration of the heightened concern regarding the coronavirus (COVID-19),  we know that many of you have questions about how this may affect an upcoming visit to SoJo. With that in mind, we wanted to remind you of our strict cleaning practices and what we have done to increase your protection:

  • We are increasing our cleaning protocols and use a FDA registered multi-surface cleaner that is 99.999% effective in killing germs and proven to be effective against emerging viral pathogens.*
  • This includes, but is not limited to:
    • Sanitizing all surfaces, including handrails, machines and credit card terminals
    • Disinfecting of the sauna floors, mats and bricks
    • Wiping down all door handles multiple times an hour
    • Utilizing a 4n1 disinfecting air spray to kill any airborne germs
    • Cleaning and disinfecting our shuttle after every ride
  • Limiting elevator rides to 5 guests per elevator bank and limiting overall capacity to encourage social distancing
  • Our state-of-the-art pool filtration system is monitored every 2 hours to
    ensure that all of our pools & baths are properly regulated with the correct chemicals.
  • We are following the guidance issued by the World Health Organization & the Centers for Disease Control and Prevention and are monitoring their updates multiple times a day.
  • We would like to remind everyone to  wash their hands thoroughly and often. (We personally love singing the Happy Birthday song twice)
  • Our management team is empowered to deny admission, deny treatments  or eject those who have any conditions that could pose a threat to our patrons.**
*According to Ecolab’s web fact sheet on the peroxide multi surface cleaner & disinfectant
**If you are experiencing cold or flu-like symptoms or have a fever, we do not recommend you coming to SoJo Spa Club. We reserve the right to eject those who have any conditions that could pose a threat to our other patrons. We look forward to welcoming you when you are well.

How are you handling travelers or your staff traveling in regards to COVID-19?

While we cannot ensure the past travel of each guest, we do ask that guests refrain from
entering SoJo Spa Club if they have recently traveled abroad to one of the affected countries.

Regarding our team members, we can confirm that none of our employees have traveled and returned from Asia in the last month (as of March 7, 2020) or Europe in the past 3 weeks (as of March 7, 2020). Out of an abundance of caution,  any of our team members that have or are traveling internationally from March 3, 2020 to April 30, 2020 are self quarantining themselves upon return for the 14 day period that the CDC recommends.

Do you have any promotions or discounts?

Please check our Promotions page for information on any of our current promotions.

What is the price of admission?

The visit our Admission page for our current admission prices.  Please be advised there is no reservation system for general admission.  All Federal holidays, including the ones that fall on weekdays, will be considered under the prevailing Weekend/Holiday rate.

You must be 18 years of age or older to purchase a single general admission pass and all minors must be accompanied by an adult at all times at a 4:1 ratio. Minors under the age of 16 are not permitted under any circumstances.

What are your Hours?

We are open from 9 AM to 10:30 PM, daily, including all holidays. For a more detailed schedule of hours of operations, please click here.

Are there limitations for minors?

For the safety and comfort of all of our guests, all minors of any age must be with at least one adult at all times with 1 adult required for every 4 minors.

Can I get a tour of your facility?

We do not provide tours to the public to maintain the privacy, comfort, and safety of our guests. We ask you to explore our website for more information or give us a call or e-mail. We thank you for your understanding.

Do you offer group rates?

We currently do not offer discounted rates for groups.

We have no time limit for our guests who pay for admission. You will be able to stay for as long as you like during our open business hours. Please note, there is no reentry. Once you check out, you will not be able to reenter unless you pay the admission fee again.

No reservations are required if you would like to come and experience SoJo Spa Club. We do not have a reservation system for admission and you will be able to purchase your admission pass with our front desk attendants and or at one of our kiosks in the lobby. We do however, suggest reservations for SPA services. You can do so by clicking on any of our SPA pages on our website or through our Facebook.

Your admission pass entitles you access to all of our open amenities which include our bathhouse, pools, saunas, lounges, and therapy rooms (excluding Halotherapy). Some amenities, such as the Rooftop Garden and Outdoor Grill are seasonal and are only open during warmer weather – typically late Spring to early Fall.

Our locker room attendants on the 4th floor will also provide complimentary robes or spa loungewear (cotton shirt and shorts) for you to wear during your stay and a towel. Any products, services, or food and beverage can be purchased at additional cost.

We recommend that you bring your own swimsuit for the soaking baths and pools. If you do not want to be barefoot, we advised you bring clean socks for the indoor areas and flip flops for the outdoor areas.

We also sell swimsuits, non-skid socks, sandals, and a small selection of beauty items in our locker rooms in case you forget anything.

Please note: prolonged exposure to chlorinated water has the risk of fading the color from some bathing suits. We recommend showering with your bathing suit on before you head into our pools. This will ensure that the fabric absorbs fresh water and prevents it from soaking up too much chlorine. Rinse your bathing suit thoroughly in fresh water and then dry it as well as you can before taking it home.

Both the men’s and women’s locker rooms have complimentary shampoo, conditioner, body wash, hair gel, hair dryers, and small towels for you to use freely. Please ask our locker room attendants for toothbrushes, toothpaste, combs, hair ties, and other common toiletries.

We also have items to purchase in our locker rooms such as beauty masks, eye gel packs, hair brush, swim suits, hairbrush, etc.

While SoJo Spa Club has many amenities and treatments that may offer overall wellness benefits, we are not a medical facility that is able to diagnose or treat any specific medical conditions. If you have any questions or concerns regarding your personal health, we strongly recommend that you speak to your doctor before visiting us.

If you are experiencing cold or flu-like symptoms or have a fever, we do not recommend you coming to SoJo Spa Club. We reserve the right to eject those who have any conditions that could pose a threat to our other patrons. We look forward to welcoming you when you are well.

SoJo Spa Club is a barefoot facility. After you check in, you first stop will be to our shoe lockers on the 1st floor where you will leave your shoes for the remainder of your stay. Our floors are meticulously cleaned around the clock and heated for your comfort. If you do not want to be barefoot, you may wear clean socks for the indoor areas. For the outdoor areas, you are allowed to wear sandals or flip flops.

Korean body scrubs are available for sign up upon arrival on the 4th floor. You may also reserve your Korean Body Scrub over the phone at least a day in advance by dialing (833) SOJO SPA (765-6772). Men’s Korean Body Scrubs are not available on Tuesdays and Wednesdays.

SoJo Spa Club provides complimentary robes or loungewear for our guests to wear included in the admission. The loungewear is a simple cotton shirt and shorts. Sizes range from S to XXXL for adults. The purpose of the loungewear is to absorb sweat while you are in the saunas or any water from your bathing suit if you are coming out of one of our pools. This helps maintain a fresh and clean environment for your fellow patrons. Robes come in sizes of XS to XXL.

We ask that you wear your loungewear or your robe over your bathing suit or underwear at all times when you are inside our facilities.

You are required to be in appropriate swimsuit attire to enter our pools and baths. The only exception is within the bathhouse portions of the locker rooms – clothing and swimwear is optional for the indoor amenities of the gender-separated bathhouses.

We recommend that you do not wear any jewelry. Please use your discretion as the wearing of jewelry while using our spa amenities may lead to incidental damage, injury, or loss.

We are a smoke-free, alcohol-free facility. Smoking or drinking anywhere on our premises will result in immediate ejection from our facilities without refund. We thank you for your understanding and your cooperation in maintaining a safe and wellness-focused environment at SoJo Spa Club.

We have small towels in our bathhouse and at towel stations in various locations near our spa amenities. You may use as many as you need and place them after you’re done in any of the hampers near the small towel stations. We also have unlimited standard size towels in our locker rooms. Beach towels may also be rented for $5 each.

While we highly encourage you to use our in-house robes, you are welcome to bring your own robe only if it is solid white in color and opaque (not sheer or see through). Please note, as with all personal articles, SoJo Spa Club will not be held responsible for loss, theft, or damage of your robe.

There is a water cooler within each locker room on the 4th floor. There are also water fountains on the 4th, 5th, 6th, and 7th floors. The Dining Area on the 6th floor is also happy to give you complimentary cups of water as well.

Both the men’s and women’s locker rooms have a bathing suit shaking machine to help remove the water out of your bathing suit without using damaging heat. The machine can be found within the bathhouse portion of the locker rooms. There will be plastic bags next to the machine for you to store your bathing suit.

We currently have a variety of American and Korean cuisine. You can expect gourmet sandwiches, salads, and brick oven pizzas. You can also expect delicious Korean staples such as Bibimbap, Bulgogi, and other Asian favorites such as Chicken Teriyaki.

No outside food or beverage is allowed under any circumstances. We thank you in advance for your cooperation and understanding.

While we have floor managers and security to help maintain a respectful and relaxing environment at SoJo Spa Club, there are some areas such as inside the sauna rooms that we cannot regularly check. If there is such a situation, we urge you to immediately report it to any of our staff members who will alert the proper people in security.

Disruptive guests will be given one warning. After the warning, any additional continuation of the disruptive behavior will result in immediate ejection without refund.

We would love to support your fundraising efforts. To start the donation request process, please fill out the following form: Donation Request Form.  You will receive an email response from us once your request has been processed. Due to the volume of requests we receive daily, we may not be able to respond individually. Please refrain from following up on your request until we have reached out to you. Thank you for your understanding

SoJo Spa Club values and appreciates the sacrifices that our military officers and first responders have made and continue to make to serve our country.  All active and retired first responders (police, firefighters, and EMT/paramedics),  active and retired U.S. military personnel, and military dependents are invited to enjoy 10% off our daily admission rate every day. All first responders, military, & military dependents must show own valid ID proving designation to receive this benefit. Military dependents must present Military Dependent ID card to qualify for the discount.

Lockers are assigned according to your preferred gender identity – if you identify with a gender other than the one on your valid ID, please let us know at check-in so that we may assign you the appropriate locker.

We thank you for your cooperation

Please contact us if you have any questions or concerns