To schedule an appointment for your treatment(s), please book online or call (833) SOJO SPA (765-6772). Guests with confirmed spa appointments do not have to purchase admission in advance. Your appointment will guarantee you availability on the day of your service and you will be able to pay your admission cost at check-in.
All spa treatments will need to be reserved with a valid credit card in accordance with our treatment cancellation policy. When you make your reservation, you will receive a pending charge based on the value of your service that will show until final payment is released for services. You will be asked to provide a method of payment at the completion of your service.
Due to the unique nature of our facility, we recommend that you arrive at least 60 minutes prior to your treatment so that you have ample time to prepare to spa. Please be advised that late arrivals will result in a reduction of treatment time.
To better serve you and to customize your service, each treatment time listed is inclusive of a 5 minute consultation period with your therapist.
You may cancel or reschedule 24 hours or more from the time of your reservation without charge. Canceling within the 24 hour window will result in a 50% charge of the service. A 100% charge will be incurred for a no show. Late arrivals will shorten your treatment time. Rescheduling within 24 hours will result in a $50 rescheduling fee.
Paying by gift card or gift certificate? Any and all gift cards or gift certificates, including e-gift cards must be presented at check-in in order for it to be used to pay for your treatment(s). Copies or receipts will not be accepted. Full print out of e-gift cards are acceptable. Please note that e-gift cards become active within 24-48 hours and you will not be able to utilize it as a payment method in less than 24 hours.
Gratuity for your therapist of 18% will be added to all spa treatment services. The gratuity is adjustable upon request after the completion of the service.
18% gratuity is required as a minimum for all group reservations of 4 or more individuals.
Book any spa services totaling $195+ per person and receive 2 complimentary hours of access to our available amenities and complimentary valet parking. If you would like to stay longer than 2 hours, you are eligible for a 50% discount on our daily admission cost.
Kindly advise us of any health conditions, including pregnancy, allergies or injuries which could affect your choice of treatment when making your SPA reservation. We are not providing maternity services at this time. We reserve the right at any moment in time to refuse a treatment should we feel that it is in the best interest of your health and safety. Please also be aware of any COVID-19 specific policies that are in effect at this time. You must keep a face mask on while you are facing up during your treatment.
We are unable to perform services on expecting mothers at this time. If you are pregnant or suspect you are pregnant, we will not be able to provide any of our current services.
SoJo Spa Club accepts no responsibility for loss or damage of valuables and jewelry at any time on the spa premises.
Minors 16 and 17 years of age are permitted to enjoy select services with a parental waiver signed and parental presence.