(201) 313-7200
660 River Rd
Edgewater, NJ, 07020
9:00 am – 10:30 pm
Monday - Sunday

HOW TO SPA

Policies & Guidelines for The SPA by ESPA at SoJo Spa Club
This page contains information for The SPA by ESPA on the 5th floor of SoJo Spa Club. If you are looking for general information on daily admission to SoJo Spa Club, please visit our Admission page.

Spa Treatment Times

The SPA is open for treatments from 10am-10pm. Please check with the SPA Reception to reserve outside these times.

Scheduling an Appointment

To schedule an appointment for your treatment(s), please call (833) SOJO SPA (765-6772). Appointments can also be reserved online. To ensure your preferred time and service is available, we recommend to reserve in advance.

All spa treatments will need to be reserved with a valid credit card in accordance with our cancellation policy.  When you make your reservation, you will receive a pending charge based on the value of your service that will show until final payment is released for services. You will be asked to provide a method of payment at the completion of your service.

Arrival Time

If your treatments come with amenity access, we recommend you arrive at least 60 minutes prior to your treatment so that you have ample time to prepare to spa. If you do not have amenity access with your treatment we recommend arriving 30 minutes prior. Please be advised that late arrivals will result in a reduction of treatment time.

Consultation Time

To better serve you and to customize your service, each treatment includes a 5 minute consultation period with your therapist.

Cancellation Policy

You may cancel or reschedule 24 hours or more from the time of your reservation without charge. Canceling within the 24 hour window will result in a 50% charge of the service. A 100% charge will be incurred for a no show. Late arrivals will shorten your treatment time. Rescheduling within 24 hours will result in a $50 rescheduling fee.

Gift Cards

Paying by gift card? Any and all gift cards, including e-gift cards must be presented at check-in in order for it to be used to pay for your treatment(s). Please note that e-gift cards become active within 24-48 hours and you will not be able to utilize it as a payment method in less than 24 hours.

Gratuity

Gratuity for your therapist of 18% will be added to all spa treatment services. The gratuity is adjustable upon request after the completion of the service.

18% gratuity is required as a minimum for all group reservations of 4 or more individuals.

Spa Appointments with Amenity Access

SoJo Spa Club offers clients who book SPA services one hour of complimentary access to our amenities before and after all appointments for services totaling $175 or more per individual. If you intend on using our spa facilities, we ask that you arrive early accordingly. Those who wish to extend their stay beyond that time are welcome to purchase a daily admission ticket for 50% off. Clients whose services total less than $175 will need to purchase admission as a separate purchase.amenities. Korean Body Scrubs, Volcanic Sand Bath, and Halotherapy do not count towards treatment totals for discounted access.

Age Policy

Minors 17 years and below are permitted to enjoy select services with a parental waiver signed and parental presence.

Health Conditions

Kindly advise us of any health conditions, including pregnancy, allergies or injuries which could affect your choice of treatment when making your SPA reservation.

Valuables

SoJo Spa Club accepts no responsibility for loss of valuables and jewelry at any time on the spa premises.

Pregnancy

We have a soothing 60 and 90 minute maternity massage for expecting mothers. Expecting mothers must be within 13 – 36 weeks along at the time of service. We also firmly encourage you to check with your doctor as well.