Transparency in Coverage
In accordance with the Transparency in Coverage Final Rule, please visit the following link on or after July 1st for a complete review of our group health benefit program. Click Here
Daily Admission Tickets
Daily admission tickets are able to be canceled for a refund up to 30 minutes prior to the ticket’s date and time. Unused admission tickets may be eligible for a refund upon review to the original method of payment and must be requested by the original purchaser. Eligible refunds for purchases made more than 6 months prior will be processed as store credit and given in the form of SoJo Spa Club gift cards.
Gift Cards, Gift Certificates, And 10-pack Admission Passes
Gift cards cannot be used to purchase other gift cards, gift certificates, 10-packs, online products, or for securing reservations. SoJo Spa Club gift cards do not expire. E-gift cards become active within 24 hours. Do not attempt to redeem any time prior. 10-pack admission passes and gift certificates expire on the date indicated on the pass or certificate. No extensions, refunds, or exchanges will be issued on any gift cards, gift certificates, or admission passes. SoJo Spa Club will not be responsible for any lost, stolen, damaged or altered gift cards, gift certificates, or admission passes. Gift cards and admission passes are nontransferable. By purchasing these gift cards, gift certificates, or admission passes you are agreeing to follow SoJo Spa Club policies, stated on our website (sojospaclub.com). SoJo Spa Club reserves the right to void any gift cards or admission passes suspect of reselling or any other kind fraudulent activity and deny the purchaser the right to any products online. Suspicious transactions will be refunded back onto the card, and orders put back into inventory. SoJo Spa Club reserves the right to deny the purchase of any order and/or require additional information before releasing any orders. Prices of services are subject to change and without advance notice. Customers will be able to use purchased gift cards, and will be responsible for the difference in price. SoJo Spa Club reserves the right to permanently deny entry to anyone in possession of any SoJo Spa Club gift card, gift certificate, 10-pack or any other kind of voucher originating from a suspicious or fraudulent transaction. Shipping costs are nonrefundable. Refunds for eligible purchases made more than 6 months prior will be processed as store credit and given in the form of SoJo Spa Club gift cards.
Use of the Site
The Site is to be used by You for Your personal use only. Commercial uses of this Site are strictly prohibited unless prior written consent from SoJo Spa Club has been granted. You agree that You will not use any robot, spider, other automatic device or manual process to monitor or copy the Site or any contents or information contained therein, unless You obtain prior express written consent from SoJo Spa Club. You agree that You will not through any means interfere or attempt to interfere with the proper functioning of the Site. You agree that You will not provide to SoJo Spa Club or to this Site: (i) any viruses, worms, time bombs, and/or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or expropriate any system, data or information; and (ii) any content that may create liability for SoJo Spa or cause SoJo Spa to lose (in whole or in part) the services of our suppliers.
Products And Services
These products and services made available by SoJo Spa Club and its suppliers on this Site are intended for personal use only. You may not assign, transfer, re-market, resell or otherwise dispose of, such products and services without obtaining SoJo Spa’s prior written consent. SoJo Spa Club and its suppliers may cancel or modify purchases on the Site if it appears that they are the result of fraudulent or inappropriate activity or under other circumstances where it appears that the purchase contains or has resulted from a mistake or error. Other terms and conditions included on the Site, including return and shipping policies, may apply to Your purchase and are incorporated by reference herein.
This Site contains and references trademarks, patents, trade secrets, technologies, products, processes or other proprietary rights of SoJo Spa Club and other parties. No license or right to or in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of SoJo Spa Club and other parties is granted to or conferred upon You. Reproduction or storage of materials obtained from this Site is subject to the U.S. Copyright Act of 1976, Title 17 U.S.C. No material from the Site may be reproduced, distributed, posted, displayed, uploaded or transmitted. The use of any material from the Site on any other internet, intranet, web or other site or computer environment is prohibited. You may not utilize framing techniques to frame any SoJo Spa Club trademarks, logos, or other proprietary information (including images and text). You may not use any meta tags or any other “hidden text” utilizing our name, trademarks or other proprietary information.
You agree that all ideas, comments, suggestions or other information that You provide to SoJo Spa regarding the Site or products and services provided on the Site (the “Feedback”) shall be SoJo Spa’s property, and may be used by SoJo Spa on a non-confidential and unrestricted basis, without compensation to You.
You agree that SoJo Spa Club has no obligation to, but may monitor and review information You transmit over the Site. You agree that SoJo Spa may censor, edit, remove or prohibit the transmission or receipt of any information that SoJo Spa deems inappropriate or in violation of these terms and conditions, and use any such information as necessary to provide the Site and to protect the rights of SoJo Spa. You agree that SoJo Spa may also monitor and review stored information without restriction. You hereby acknowledge and consent to such monitoring and reviewing.
Linked Web Sites
This Site includes links to other web sites. SoJo Spa provides such links solely as a convenience to You and for informational purposes only. SoJo Spa has not reviewed all of the information on these other web sites. The inclusion of these links in no way indicates SoJo Spas endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from such web sites. Neither SoJo Spa, nor any other providers of products or services related to this Site, shall be responsible for the content of any other web sites and make no representation or warranty regarding any other web sites or the contents or materials on such web sites. If You decide to access other web sites, You do so at Your own risk. Other web sites may include links to the Site. The inclusion of such links does not indicate the other web site’s endorsement, support or approval of the content, advertising, products, services, policies or other materials on or available from the Site.
Advertising Disclosure, Accuracy
Product descriptions posted on our product pages are the representations of our suppliers. The Site may contain technical inaccuracies or typographical errors or omissions. SoJo Spa is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice. SoJo Spa reserves the right to make changes, corrections and/or improvements to the Site, and to the products and programs described in such information, at any time without notice.
SoJo Spa Club and any other providers of products or services on the Site are not responsible for communication malfunctions, failures, or difficulties, or lost, stolen, or misdirected, transmissions, messages or entries, or the security of any such communications. Further, SoJo Spa and any other providers of products or services related to this Site are not responsible for incorrect or inaccurate entry information, whether caused by You or by any of the equipment or programming associated with the Site, or by any technical or human error that may occur in the processing of any information related to the Site.
YOU AGREE THAT YOU USE THE SITE AT YOUR OWN RISK. THE SITE, AND ANY RELATED INFORMATION, CONTENTS AND/OR MATERIALS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. SOJO SPA CLUB HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE; OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
Limitation Of Liability
YOU AGREE THAT IN NO EVENT SHALL SOJO SPA CLUB, ITS AGENTS, REPRESENTATIVES OR LICENSORS BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THIS SITE OR THE PERFORMANCE OR NON-PERFORMANCE BY SOJO SPA CLUB OR ANY THIRD PARTY PROVIDERS OF PRODUCTS OR SERVICES RELATED TO THIS SITE.
You agree to indemnify and hold SoJo Spa Club and its subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of Your breach of these terms and conditions or Your violation of any law or the rights of a third party. SoJo Spa Club’s failure to act with respect to a breach by You or others does not waive its right to act with respect to subsequent or similar breaches.
Formal Dispute Resolution By Binding Arbitration
READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION.
If you and SoJo Spa Club cannot resolve a dispute informally, any dispute asserted by either party will be resolved only by binding Arbitration. By agreeing to Arbitration, both you and SoJo Spa Club understand and agree that all disputes shall be decided by an Arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. Instead of suing in court, both you and SoJo Spa Club each agree to resolve disputes (except certain small claims) only by Arbitration.
Choice Of Law And Time To Bring Your Claim
Exclusions And Limitations; Consumer Protection Notice
Modification Of Terms
SoJo Spa Club may at any time amend, modify or supplement any terms and conditions applicable to the Site, and Your continued use of the Site will constitute Your acceptance of any such amendment, modification, or supplementation.